Lots of persons who start using their first web hosting account, or change companies, usually have enquiries with regards to how certain operations are carried out or bump into problems when setting up different things like emails, website settings, etc. That’s the reason why, many hosting companies have compiled documentation with common questions and issues so as to help their customers get info swiftly and seamlessly. Consequently, the client care team representatives can dedicate more time to actual issues that some customers may be facing, as the solution for the minor things will already be available online and clients can solve them without getting in touch with the client care team. Having exhaustive documentation is really important, particularly for new customers with zero prior experience, as the hosting service entails tons of functions and lots of individuals can become perplexed about what to do. A good knowledge base can both help you carry out the operations that you need and find out how the hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you buy a cloud hosting package from our company, you will gain access to our comprehensive online documentation where you will find info about more or less everything connected to our web hosting services. The topics range from how to set up an e-mail account on your smartphone, to how to do various things using an .htaccess file. The articles are written in a simple-to-grasp way and offer comprehensive manuals on how to execute a specific operation in your Hepsia Control Panel. You can also find information that is not connected directly to Hepsia, for instance one that concerns web applications on your desktop computer. The complete list of articles will be located in the Help section of the Control Panel, but those that are applicable to a specific section can be accessed on the spot. Considering the fact that we’ve covered as many topics as possible, you will be able to acquaint yourself with practically everything connected with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated hosting, will allow you to access the extensive online documentation that we have prepared for you. The articles themselves offer generic info about our hosting services, informational guides about the different features that you can use, along with troubleshooting instructions that can help you resolve common problems that you might stumble upon. The topics that we’ve covered include practically everything, from uncomplicated things such as how to host a new domain name in your account, to more elaborate ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a certain section of the Control Panel will always be available on the right side of the page that you are on, whilst the entire article collection is accessible through the all-inclusive Help section.