Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Warranty

  • Our client support team is working 24/7 to reply to all your assistance questions. Every ticket you submit to us will be addressed within up to sixty minutes. If your issue requires help from an administrator, we will address the ticket to the person in charge and will let you know that the problem is being resolved.

  • Top quality support service

  • Qualified Customer Assistance Service

  • We’ll be on line for you around the clock to offer guidance and technical support as well as to assist you with any issue that you could run into whilst supervising your virtual server. We can help you with all pre–installed software packages, like your Operating System, server management panel (with regards to the VPS type) and the Site Control Panel created 100% by our developers.

  • Intuitive help center

  • An Informative Help Section

  • Each section of the Site Control Panel that is included absolutely free with your VPS offers an inbuilt collection of articles. You’ll see a number of detailed how to posts and a variety of step–by–step video tutorials that display all the important web site supervision responsibilities. You can obtain them by clicking on the Help or Video control keys in the upper right corner of each Control Panel section.