1 hour ticket response
We are dedicated to delivering a rapid and appropriate answer to every technical support ticket sent by a client. Our professional technical support engineers will review your inquiry and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, our average trouble ticket response time has proved to be 20 minutes.
A Topflight Customer Service
We have a team of web hosting support techs who are eager to answer all your questions every time you are in need of help. Almost all our client support team members have several years of experience in the cloud hosting niche, which implies that you can always depend on fast and elaborate answers to your queries.
An Easy–to–Navigate Help Center Section
Built into the Site Control Panel is an easy–to–browse Help section, which offers you different information sources. You can browse through a routinely updated knowledgebase offering web hosting account administration articles and site management articles, watch the educational video tutorials or consult our F.A.Q. database.
