Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center included in our Site Control Panel features a collection of help articles and frequently asked questions. Aimed towards solving any common problem that you could possibly encounter, they are compiled by our support team of experienced technicians.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a selection of instructional video tutorials that detailedly explain how to resolve a common problem connected with your cloud hosting account. You will find the educational videos in the Help section.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 help desk service and a 60–minute response guarantee. Our experienced technicians will be available to you 24/7 to attend to your questions and to sort out any issue that you may run into. Simply submit a tech support ticket from the Help Center and we’ll respond to you without any delay at all.